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What should I if I face technical difficulties on the platform?

Tuesday, September 07th 2021

Please communicate with our support team via the help page

On the same subject

How to solve the technical problems encountered on the market?

Please contact our support team for assistance via the form at the bottom of the HELP page.

How to post an offer ?

You must create a seller account. To do this, simply complete the registration form and customer service will contact you to create your seller profile with you.

How to rise an issue ?

For any question, any issue, you can contact our customer support.

How to create a profile, do we have help ?

Yes, the customer support will help you. Please contact us for more details.

How can we change the profile from seller to buyer ?

You must create one account for seller side and one for buyer side. You cannot have one single account for two profiles.

Can the same profile be used both as a Buyer and a Seller?

Buyer and seller environments have distinct functionalities. As such, you will need to create and use two separate profiles

Is any help available for profile creation?

Yes, our support team is available to assist you. Please contact us via the Help page

Who can register?

Sellers looking to expand their business to new international customers as well as Buyers looking to diversify their supplier base.